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For customers

## Customer-facing documents

- [### Privacy Policy

How AdoptIQ handles personal data we collect as a controller (prospects, customers, employees) and as a processor (customer-uploaded data).

Last updated 2026-05-16](https://adoptiq.io/privacy)

- [### Terms of Service

The contract that governs your access to and use of the AdoptIQ service.

Last updated 2026-05-16](https://adoptiq.io/terms)

- [### Cookie Notice

What cookies the site sets, what they track, and how to change your preferences.

Last updated 2026-05-16](https://adoptiq.io/cookies)

- [### Sub-processors

Third parties that help us deliver the service. Customers receive notice at least 30 days before changes.

Last updated 2026-05-16](https://adoptiq.io/sub-processors)

- [### Data Processing Agreement

DPA template for customers whose personal data AdoptIQ processes. Lawyer review required before signature.

Last updated 2026-05-16](https://adoptiq.io/dpa)

[Download Data Processing Agreement Draft v0.1· dated 2026-05-16· PDF 83 KB](https://adoptiq.io/legal/avicon-dpa-current.pdf)

- [### Service Level Agreement

Availability commitment, severity definitions, response targets, and service credits.

Last updated 2026-05-16](https://adoptiq.io/sla)

[Download Service Level Agreement Draft v0.1· dated 2026-05-16· PDF 99 KB](https://adoptiq.io/legal/avicon-sla-current.pdf)

- [### Acknowledgements

Open-source components included in the service and their licenses. Full third-party notices available to download.

Last updated 2026-06-11](https://adoptiq.io/acknowledgements)

For enterprise

## On request

### Master Service Agreement

Enterprise commercial terms. Provided on request via the sales process; lawyer review required before signature.

Last updated 2026-05-16 · Draft v0.1

[Download Master Service Agreement Draft v0.1· dated 2026-05-16· PDF 125 KB](https://adoptiq.io/legal/avicon-msa-current.pdf)[Request via sales](mailto:sales@adoptiq.io?subject=Request%3A%20MSA)