Master Service Agreement
Enterprise commercial terms. Provided on request via the sales process; lawyer review required before signature.
Last updated · Draft v0.1
Legal & Trust
Documents that govern your relationship with AdoptIQ. For questions, email legal@adoptiq.io.
All documents are Draft v0.1, pending legal-counsel review. Target dates will appear here as they are confirmed.
Security posture: SOC 2 Type II readiness in progress, ISO 27001 alignment planned; see DPA above for GDPR commitments.
For customers
Customer-facing documents
Privacy Policy
How AdoptIQ handles personal data we collect as a controller (prospects, customers, employees) and as a processor (customer-uploaded data).
Last updated
Terms of Service
The contract that governs your access to and use of the AdoptIQ service.
Last updated
Cookie Notice
What cookies the site sets, what they track, and how to change your preferences.
Last updated
Sub-processors
Third parties that help us deliver the service. Customers receive notice at least 30 days before changes.
Last updated
Data Processing Agreement
DPA template for customers whose personal data AdoptIQ processes. Lawyer review required before signature.
Last updated
Service Level Agreement
Availability commitment, severity definitions, response targets, and service credits.
Last updated
Acknowledgements
Open-source components included in the service and their licenses. Full third-party notices available to download.
Last updated
For enterprise